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Merchant collections is mass market collections solution.

It allows KCB registered merchants (Individuals and Organisations) to receive instant credits to their bank accounts for the goods & services sold to their customers.

All payments made by mobile money and cards will be received instantly into a merchants’ accounts at KCB.

KCB Pesa enables anyone with a mobile wallet or Visa, Mastercard to to settle a merchant who banks with KCB Bank instantly and in the UGX currency.

Available payment channels

MTN Mobile Money

MTN Mobile Money: Dial 2449#.

Airtel Money

Airtel Money: Dial 2449#

Visa

Visa: Go to merchant website

Master card

Master card: Go to merchant website

Verve (interswitch)

Verve (interswitch): Go to merchant website

Who is our target audience (Primary & Secondary)?

  • APrimary (KCB Bank Account holders).
  • Secondary (New-to-Bank).
  • Sectors in scope.

How does it work?

  • An interested merchant completes an application for the service and signs off the Terms & Conditions of the service.
  • The Bank creates them as KCBPay merchant and assigns them a unique merchant code.
  • Once the merchant is activated, payments will be received through platforms like websites, USSD codes, chatbots, cards, mobile money among others.
  • The merchant and payer receive notifications (sms, e-mail, digital receipts) and user-friendly reconciliation reports.

What is unique about the product?

  • Real time 24/7 collections.
  • Omni-channel capabilities (scalable beyond cards, mobile money & USSD *244*9#).
  • Realtime monitoring & reconciliation for all payments received
  • Negotiable tariff.
  • Withdrawals are also possible on request.

What does the customer require to be able to use the product ?

  • An interested customer signs a merchant agreement with KCB Bank Uganda.
  • Depending on the agreed relationship, the customer may be required to share extra information (KYC).

Interested in KCB Pay on *244*9# or have a question?

I am an existing KCB Bank customer

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