MTN Money Escrow enables purchase of float across KCBU Branch network. It offers merchants, and MTN money agents a safe, secure, and convenient place to purchase and liquidate float for their business and personal needs. The MTN trust account serves an ecosystem comprising super dealers, territory dealers, financial technology companies, MTN money agents and walk-in customers.
MTN money users (agents, merchants, super dealers, and corporate partners) in need of MTN money float will access the trust account services in four main ways:

How Does it Work?

Branch / Over the Counter through our Banking Halls

The cashiers will receive the customer’s money and avail float on their mobile money line. The customer will receive an SMS notification to confirm that float has been allocated to them. The branch touch point will service both account holders and non-account holders.

Branch / Funds Transfer

Suitable for customers of KCB Bank. A customer will make a request for float purchase by completing the bank’s funds transfer template or by issuing instructions through indemnified e-mail. The Bank will accordingly allocate float if the customer’s account is regular, active, and sufficiently funded.

E-mail Indemnity:

Account holders of KCB Bank can issue instructions for float purchase through e-mails maintained as part of the account holders’ operating instructions at KCB Bank.

Inward RTGS / EFT:

A non-account holder can transfer funds from their bank to purchase float at KCB by quoting the beneficiary account number as 2310412546 and quoting their agent line under purpose of remittance.

KCB Internet Banking:

Suitable for customers of KCB Bank. A customer will make a request for float purchase by selecting MTN Escrow through the iBank float purchase menu quoting their agent line for validation and subsequent payment.

Who Can Access the Product?

  • Any agent that services your day-to-day MTN money needs.
  • OSuper Dealers who manage a territory of agents on day-to-day basis.
  • Corporate partners such as financial technology companies who have regular need for airtel money float.
  • Super Agents who, like KCB Bank, are supervised financial institutions

What Does the Customer Require To Be Able To Use the Product?

  • Registered and active MTN agent and merchant line.
  • Cash or float depending on the MTN money service required.

Interested in MTN Escrow Account or have a question?

I am an existing KCB Bank customer

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