KCB looks to migrate transactions from branches to digital channels and through promotion of digital products to support financial inclusion and promote business.
Beginning operations in Uganda in 2007, KCB Uganda Ltd is a leading financial institution proffering a vast number of retail and corporate banking services, in particular a highly developed digital platform for mobile banking and internet banking services. “We have been largely riding on the model of regional business, supporting and facilitating regional trade and providing basic banking services,” states Edgar Byamah, Managing Director of KCB Bank. “KCB’s biggest achievement, however, has been the rolling out of what we call our alternative channels and our digital financial delivery model.”
KCB has displayed a deep commitment to driving innovation.
