BUSINESS ANALYST DFS(2)

PREAMBLE

As a staff of KCB Bank, your number one focus, over and beyond your assigned duties, will be to support business activities and initiatives that will further the achievement of bank’s business objectives.

JOB PURPOSE

The job holder is responsible for designing, creating and executing analytical products including standard reporting, custom reporting, import/export data files and simulation models. The incumbent will work with staff to produce reports that provide valuable insight for all areas of the business to enable continuous business improvements with current practices, products, and services.

KEY RESPONSIBILITIES:

• Evaluation of business ideas, projects, and initiatives.
• Support in business case creation for digital products by gathering all necessary requirements, data and information.
• Support implementation of digital products and services to drive the digital agenda by ensuring efficiency in business processes.
• Analyze data to identify industry and customer trends.
• Share Business performance reports with stakeholders both internal and external to facilitate decision making.
• Analyze, visualize, and interpret business data to evaluate key businesses operations and processes, identifying areas for improvement in line with user needs and stakeholder priorities.
• Develop reports and other information products to present analysis that supports decision-making, strategy, and routine business operations.
• Knowledge transfer – Systems training and knowledge transfer support.
• Make recommendations on ways to improve systems by studying current practices and designing any modifications.
• Review, analyze, and create detailed documentation of business processes and user needs, including workflow.
• Developing and documenting User Adoption Strategies and supporting the business in change management of systems and process changes.
• Support line managers to develop and maintain business dynamic dashboards.
highlighting performance against critical KRA/KPIs thus enhancing visibility and awareness throughout the business
• Identify, analyze, and interpret trends or patterns in complex data sets to aid.
management decision making
• Train internal and external users on reporting tools and provide ongoing support.
• Drive operational excellence by liaising with ICT team to automate manual processes by leveraging on existing resources and Innovation.

DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

• Share Business performance reports with stakeholders both internal and external to facilitate decision making.
• Analyze, visualize, and interpret business data to evaluate key businesses operations and processes, identifying areas for improvement in line with user needs and stakeholder priorities.
• Identify, analyze, and interpret trends or patterns in complex data sets to aid management decision making daily.